THE MOST FREQUENTLY ASKED QUESTIONS
All prices displayed in the list of our products include VAT.
In relation to the Value Added Tax, as a general rule, the tax rate of 21% will be applied for the territory of the European Union where this tax is applicable. In the sale to any other country in the world VAT will not be charged, however the customs systems of each country will apply the corresponding tax charges.
Due to its special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from paying VAT (customs clearance expenses and import taxes are not included in the price of the item or in the shipping price, and must be paid at destination) by the recipient of the merchandise).
The prices displayed on BSTARMOTO.com may be reviewed and modified if the conditions require it at any time.
At BSTARMOTO.com there is no type of limitation when making your purchase.
When you buy an item you will see at the bottom items related to yours that you may need and that will help you complement your order by getting free delivery.
Check if you want the Shipping Expenses relationship depending on the amount of the items purchased and the place of destination.
BSTARMOTO.com DOES ship abroad.
VAT will not be applied to purchases destined for countries outside the European Economic Community, however, BSTARMOTO.com will not be responsible for the taxes of each country, tariffs or delivery charges.
When selecting the size and quantity in the detail sheet of one of our products, you will see the approximate delivery date for that product above the “Add to Cart” button. If you add several items to the cart, the approximate delivery date will be the furthest away in time.
5, CHANGE OF SIZES
The process for the change and return of any product due to a change in size is very simple at Bstarmoto.com, but it is important that you send us an e-mail to info@bstarmoto.com beforehand so that we can tell you what the procedure to follow is.
At Bstarmoto.com we have a large number of sizes of each item in stock, so in most cases the size change will be immediate, informing you in the same e-mail if we have the new size in stock or have to request it from the factory.
,To offer you maximum security, all the sensitive information used in the card payment process (TPV) is carried out through a link to the collection pages of the bank itself, which uses the HTTPS security protocol, therefore that the data is transferred in encrypted form and in no case are they archived by Bstarmoto.com.
The rest of the data entered is stored in an automated file created and maintained under the responsibility of BOS LEDERMODE GmbH. and that it is governed by Organic Law 15/1999 as you can see in our Privacy Policy.